Meet the Team

Practice Team

Mark

Business Manager
Mark is responsible for the leadership of the practice with a specific remit for business development and finance.

Ashlie

Practice Manager 
Both Ashlie and Jess are responsible for the day to day running of the surgeries.

If you have any queries or concerns please contact either Ashlie or Jess.

For complaints, advice or suggestions, please follow the procedure which can be obtained through reception.

Jessica

Assistant Practice Manager 
Both Ashlie and Jess are responsible for the day to day running of the surgeries.

If you have any queries or concerns please contact either Ashlie or Jess.

For complaints, advice or suggestions, please follow the procedure which can be obtained through reception.

Reception Staff

Our staff are here to help and advise you on how the variety of professionals the practice employ can best help you. As a result they will often inquire about the nature of your problem. These staff have a very difficult job to do, we will ensure that they treat you well, please be courteous in return.

Administration staff

These staff work behind the scenes and are responsible for dealing with areas such as:

  • All hospital referrals including the new Choose and Book Scheme
  • All incoming and outgoing correspondence to the Practice
  • Upkeep of computer data and quality control of same
  • Running the call and recall systems inviting patients to Diabetic Clinic & Heart Clinic
  • Child Health Development and vaccinations
  • Providing secretarial duties to all doctors

Nursing Team

Ruth

Practice Nurse

Karen

Practice Nurse

Physicians Associate

A Physicians Assistant/Associate (ie PA – trained as a Physicians Associate achieving a Masters Degree after an appropriate Undergraduate Degree) with greater than 2 years experience in General Practice will consult with triaged patients who do not present with undifferentiated symptoms.

In the context of health and disease undifferentiated refers to a situation where a condition’s characteristics are not clearly defined or specific enough to be classified into a known disease category. Essentially, undiagnosed is about not knowing what the condition is, while undifferentiated is about not knowing how to classify the condition.

Therefore on booking patients for a PA the triage should describe symptoms/Ideas Concerns and Expectation that suggest a likely disease or condition.

From these patients, PAs can assess, diagnose and treat patients in the primary care environment within their scope of practice. Within a consultation the situation may change and the supervising clinician is available to support and help/offer approaches/diagnosis and, where necessary, continue the consultation