Covid Vaccination Queries – Overseas Vaccinations & Missing Doses

Vaccine Data Resolution Service (VDRS)

VDRS resolves missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England. 

Referrals to the VDRS can be made via any of the services accessed via 119.  If you have missing or incorrect COVID-19 vaccination data, please call 119 and ask the call agent to make a referral to the VDRS team on their behalf. The VDRS team aims to call the person back within 21 working days.

Please note that 119 and VDRS call agents will not provide clinical advice and cannot assist at this time with queries related to vaccinations received overseas. If the query relates to personal information that is incorrect on the patient record (eg name, address), these will still need to be resolved by their GP practice.

Overseas Vaccination Validation Service

A service is available to capture evidence of COVID-19 vaccinations administered in countries other than England, Scotland and Wales and have these recorded in the National Immunisation Management System (NIMS). This will then enable an accurate NHS COVID Pass to be generated.  

You can use this service if you’re:

  • aged 16 or over
  • have an NHS number
  • have received a COVID vaccine dose outside of England that is one of the four MHRA-approved vaccine types; Astra Zeneca (Vaxzevria), Pfizer (Comirnaty), Janssen or Moderna (Spikevax). 

Those wanting to use the service need to make an appointment at one of the vaccination centres offering this service.  Appointments need to be booked at and managed through the National Booking Service on the NHS website – or by calling 119.Disclaimer | Cookies