Clinics and Services

Clinics and service provision

Here at Redlam Surgery, we offer clinics with a wide range of GPs, Nurses and Healthcare Assistants to offer many different services.

Appointments

We accept appointment bookings online or via the telephone. Please phone after 10am for non-emergency appointments. New emergency appointments are released at 8am each day.

Prescriptions

You can either request prescriptions via our online Patient Access portal, or in the surgery itself. Please note we do not accept prescription requests via the telephone.

Test Results

Test results can either be viewed via our Patient Access portal or you can speak to a member of the team after 10am.

Disabled access

Our premises are fully accessible to the disabled. If you require any additional assistance, please ask at reception.

Appointment reminder service

The practice will remind you of any appointments via text message. For more information please speak with reception.

Advice Re Minor Ailments

The pharmacist can provide advice for minor ailments. You may also like to try websites www.patient.co.uk or www.nhs.uk – this is the link for NHS Choices.

Travel Vaccinations

We provide a full range of travel vaccinations and health advice. Please ring the receptionist AT LEAST TWO MONTHS before your holiday and arrange to complete travel form for all registered travellers including where you are travelling to, type of accommodation and dates of travel – NOTE there is a non-refundable £30 fee for Non-NHS Travel Vaccinations.

Any requests re travel vaccinations received with less that eight weeks notice will be helped by production of a list of your ‘past immunisations’ to take to a ‘Travel Clinic/Pharmacy Undertaking Travel Vaccination’ to see if they can help at short notice. The practice cannot accept responsibility for your travel requirements at short notice.

Well Baby Clinic

Run by a Doctor and Practice Nurse at Redlam Surgery, every Thursday from 10am-11:30am (by appointment). We offer development check-ups at 8 weeks and childhood vaccinations.

Well Person Checks

For men and women – These are available by appointment with the practice nurse.

Most patients will be offered an optional check-up ‘MOT’ from time to time. The ‘MOT’ includes advice on general health including smoking, alcohol consumption, diet and exercise and simple measurements of weight, height, urine and blood pressure. These check-ups are aimed at preventing heart attacks and strokes. Most patients find them worthwhile. Please bring a urine sample along.

Chronic Disease Management

If you suffer from asthma, diabetes, heart disease, COPD, hypertension or epilepsy, you will be offered regular health checks with the nurse.